Frequently Asked Questions
The Answers You Need
Can I join a group session for online teaching?
Yes you can. Our online classes are either 1-1 or small groups of no more than 4 students. Contact us for more information on how to arrange this.
Do the staff at Mr L's have up to date relevant DBS certificates?
Yes, all staff have Enhanced DBS certificates.
Is Mr L a qualified teacher?
Yes, Mr L has Qualified Teacher Status - QTS. For more information go to the About page
What age are your students.
We write resources for, and teach, Key Stages 2, 3, 4, and 5. We have also helped graduate and postgraduate students. We want to help as many students as possible at all ages and stages.
How do I receive my learning pack?
All our resources are sent out by email within 24 hours of ordering.
How is my 1-1 teaching session arranged?
All sessions are booked between the student and Mr L at a time and date suitable to both teacher and student.
Can I book more that one 1-1 online teaching session?
Yes, you can. If you have bought a pack which includes 1-1 teaching with Mr L, we can arrange further sessions.
How do I pay?
We accept payment by PayPal and Stripe.
Are payment plans available?
Yes, we have payment plans for certain services. Please contact us at admin@mrlsonlineenglish.com for further information on our payment plans.
Do you offer commercial rates?
We offer group discounts for commercial enterprises when there are more than 5 students to be taught.
Please contact us at admin@mrlsonlineenglish.com for more information.
How do your Learning Vouchers work?
Once you have purchased a Learning Voucher, you will receive a code to use on our website. Codes will be valid for 6 months.